A horrible online shopping experience


I want share one of my worst online shopping experience happened this month. Before I had done many transaction with ebay, infibeam, flipcart etc. None of them caused any trouble except some had trouble in shipping delay with ebay sellers, but they informed well in advance that this is the situation and would you like to continue with deal.

Early this month my UPS fell sick and sometimes it cuts power by itself, so I decided to buy a new one, I was looking for a heavy load and long backup one , so I have decided to buy iBall Nirantar 1KVA with three 9Ah batteries. While looking up online for pricelist I found onebazzar has the cheapest and faster shipping time mentioned in the details. So I placed order. They mentioned in their product page as item will be delivered in 2-3 business days. Even after the 2nd business day the status of my order was in processing state. So I contacted customer support and raised a support ticket. The first response I got from them was its heavy raining in Mumbai so they cant ship the item. At the end of next day I couldn’t find any update to my order. Again I ticked the ticket, the next reply was They are having a technical upgrade the shipment guy is unable to update the status, the item is already shipped to me and will update the AWB( Tracking) details shortly. Continue reading A horrible online shopping experience